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Privacy Policy

Introduction

Welcome to Fire Safety Alarm’s Privacy Policy page. At Fire Safety Alarms, we are committed to protecting your personal information and ensuring your experience with us is safe and secure. This Privacy Policy outlines our practices regarding the collection, use, and disclosure of information we receive from our customers. Our goal is to be transparent about how we handle your data and to give you control over your personal information. By using our website, you agree to the terms of this Privacy Policy.


1. Overview of Our Company and the Purpose of the Privacy Policy

Fire Safety Alarms is a leader in the fire prevention industry. We value the trust you place in us and strive to protect your privacy. This Privacy Policy is designed to help you understand what information we collect, why we collect it, and how we use and protect it. We want you to feel confident in sharing your information with us, knowing that we are committed to safeguarding it.


2. Types of Information Collected

We collect various types of personal information from our customers to provide and improve our services. The specific types of information we collect include:

  • Personal Identification Information: Name, email address, phone number, mailing address.
  • Transaction Information: Payment details, billing address, order history.
  • Usage Data: Information about how you interact with our website, including IP address, browser type, and browsing history.
  • Cookies and Tracking Technologies: Data collected through cookies, web beacons, and similar technologies to enhance your user experience.


3. How Information is Collected

We collect information from customers through various methods, including:

  • Directly from You: When you contact us or fill out our contact forms
  • Automatically: As you navigate our website, we may collect data using cookies and other tracking technologies.


4. Purpose of Data Collection

We collect customer information for several reasons, including:

  • To Provide Services: To process your orders, manage your account, and deliver the products or services you request.
  • To Improve Our Services: To understand how you use our website, identify trends, and enhance the user experience.
  • To Communicate with You: To send you updates, promotional offers, and respond to your inquiries.
  • For Security and Fraud Prevention: To protect against unauthorized access, detect and prevent fraud, and ensure the safety of our systems.


5. Data Security Measures

We implement a variety of security measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. These measures include:

  • Encryption: We use SSL/TLS encryption to secure data transmitted between your browser and our servers.
  • Access Controls: We limit access to your personal information to authorized personnel only.
  • Regular Audits: We conduct regular security audits to identify and address potential vulnerabilities.
  • Secure Storage: We store your information on secure servers protected by firewalls and other security technologies.


6. Data Sharing

We value your privacy and do not sell your personal information to third parties. However, we may share your data under the following circumstances:

  • With Service Providers: We may share your information with trusted third-party service providers who assist us in operating our website, processing payments, and delivering services.
  • For Legal Reasons: We may disclose your information if required by law or in response to valid requests by public authorities.
  • With Your Consent: We may share your information with third parties if you provide explicit consent.


7. User Rights

You have the following rights regarding your personal information:

  • Access: You can request access to the personal information we hold about you.
  • Correction: You can request corrections to any inaccurate or incomplete information.
  • Deletion: You can request the deletion of your personal information, subject to certain exceptions.
  • Opt-Out: You can opt out of receiving marketing communications from us.

To exercise any of these rights, please contact us using the information provided below.


8. Contact Information

If you have any questions or concerns about our Privacy Policy or the handling of your personal information, please contact us at:

Email: [email protected]
Phone: (201) 963-4030
Address: 240 Mulberry Street – Suite 203 Newark, NJ 07102


SMS Consent

By providing your phone number, you consent to receive SMS communications from us regarding your orders, promotions, and other updates. We do not share your SMS consent with third parties. You can opt out of receiving SMS communications at any time by contacting us.

Thank you for trusting FSA with your personal information. We are committed to protecting your privacy and providing a secure and enjoyable experience on our website.